NAVER Career

With the goal of providing quality content that is easily enjoyable to users,
Content Management performs the task of managing and improving the overall flow of NAVER’s content.

There are many steps between the creation and delivery of content to users.
This also means that there are many roles Content Manager must perform.
Content Manager should be able to support Content Producers to create original content relevant to users.
Content Manager must continuously question if users are deriving value and
satisfaction from the content they are consuming.

• -Content planning : participate in content planning/production with Content Creators
• -Content tie-up/sourcing : tie-up/ source/ provide the existing content to users
• -Content operation : manage and improve the process between content creation and delivery
• -User survey : conduct user satisfaction surveys on provided content; identify areas of improvement
• -Market trend research : research new content in demand

There are many qualities we look for in candidates who are keen to join CM.
You must be detail-oriented and extremely meticulous, as CM requires a great deal of attention
throughout every step of the process. When communicating directly with Content Creators, clear but
soft communication skills are necessary. Additionally, in order to develop and improve ways that
our content is consumed by users, you must have a high level of understanding of our service platforms.
You must also possess a natural sense of catching onto valuable content that is demanded by users,
while maintaining high standards.

Most importantly, however, you must be deeply attached to the content you are assigned to manage,
and always seek to achieve a better understanding.
There is an enormous amount of content in the world, and accordingly,
the characteristic of each body of content is necessarily different from each other.
You must clearly understand the unique characteristic of each body of content
in order to be a successful candidate.

Content Manager will gain experience producing, editing, revising, and
delivering quality content in the Internet service industry.
Content Manager will have a chance to develop a career in everything related to content planning, sourcing, and operations.

SM explores the needs and wants of Internet users.
SM devises ways for users to feel more connected to the content delivered by Internet.
SM seeks to understand the psychology of users.

Service Manager continuously questions norms and seeks out solutions,
in order to better understand user behaviors and preferences.
Service Managers are experts of asking and answering why and how things are the way they are.

(1) Observation
Service Manager observes users’ general and everyday behaviors, environment, and
life patterns in order to implement better and more convenient services.
Service Manager observes and seeks to understand the evolution of Internet technology, and
emerging market trends.

(2) Communication
Users are in constant communication with Service. Communication between Service Manager and
users could take place in person or via social media.
Therefore, Service Manager must possess excellent communication skills, in order to best understand
the user’s point of view and to relay NAVER’s position to users. Service Manager must seek to understand
the constantly evolving environment and serve as the bridge linking users and the company.
Service Manager must be willing to learn from this changing environment in the process of experiencing and communicating with new services.
We play a bridge role between users and the environment through constant dialogue.
We have faith that any inconvenience that users may experience could be resolved by generating new ideas and environments. With this belief, we constantly strive for mutual understanding between the company and
our evolving environment.

(3) Passion
Service Manager's role includes being sensitive to appropriate timing.
Users may not comprehend services that are either too ahead or too behind the times.
Service Manager must be capable of moving quickly, and also of waiting patiently.
Finding the most suitable timing for making certain service management decisions requires
Service Manager’s passion to improve the user’s experience.

All the content you see on NAVER’s platform! Did you think the content was curated by a machine?
CC curates and hand-picks all the content available on NAVER.

CC selects and curates valuable content from an endless stream of information produced on the internet,
in a way that is convenient for users to consume.

We welcome those who do not get tired of consuming an endless stream of news, and
those who have a love of consuming content, including news, videos, music, and pop-culture.
Of course, possessing a keen ability to select and filter out the most important, enjoyable, meaningful content
beyond the domain of your personal interest is a necessary quality to join CC.
Those with a good understanding and sense of current and emerging trends are welcomed.
If you are someone who is willing to explore and consume content across diverse fields/areas,
we encourage you to apply.

ASM devises ways to link users and advertisers.
These are the core questions that Ad Service Managers seek to answer:
What information do users want and need? Who could supply this information?
How could these two parties (the information seeker and the information provider) be linked effectively and efficiently?

(1) To observe, and to understand
Through close observation, ASM identifies and analyzes the needs of NAVER’s users and advertisers.
ASM tries to identify with the user’s perspective by exploring information and observing user behavior.
ASM also thinks from the perspective of an advertiser who is promoting a product or service.

(2) ) To communicate, and to mediate
ASM communicates with users and advertisers; ASM also plays a mediator role between the two parties.
ASM is open-minded and willing to listen actively to the demands of NAVER’s users and advertisers.
ASM is ready to hear everyone’s thoughts and voices so that all involved stakeholders can benefit.

(3) To be passionate, and to work together
ASM is passionate about creating value through advertisements, in satisfying the needs of both the user and advertiser. ASM creates meaningful advertisement services by deliberating ways for users
to more conveniently access quality content and for advertisers to more easily find business opportunity.

As Ad Service Manager, you will have an opportunity to cultivate your knowledge and
expertise in advertisement planning, operation, policy management, online and offline marketing, and more.
Your experience in deliberating on behalf of NAVER and mediating between multiple parties
will be particularly useful for your future career path in advertisement.

We welcome those with flexibility and excellent communication skills. An ability to draw connections between multiple fields and to ponder deeply about them is a desirable quality.
It is also important to be able to adapt quickly to shifting environments and be able to flexibly identify
emerging trends related to user behavior. If you are able to effectively communicate these complex processes,
we encourage you to apply.
You will be in charge of detecting emerging trends, analyzing data, establishing standards, setting up policies,
and communicating effectively with all stakeholders.
We strongly welcome candidates who have a keen willingness to grow professionally
by experiencing the comprehensive ecosystem of the online business.

Marketers provide the link between NAVER’s user and service. Collecting user feedback is the most basic and
the most important role at NAVER. Marketers at NAVER research user opinion and feedback on the field and
report findings directly to the company rather than rely simply on surveys.
Marketers create and deliver messages via advertisements and promotions.

Ability to adapt quickly to changes in the environment
NAVER stands at the center of a quickly evolving IT environment. Marketers should not necessarily understand
the changes in IT technology and services comprehensively, but should at least be aware of those changes. Even if not technically skilled in IT technology, Marketers should be able to detect IT-related trends, constantly try
using new services first-hand including those of direct competitors.

Ability to implement newly planned services
Marketers devise and implement communication strategies to promote services that deliver and
release user opinion. Throughout the process, marketers should mediate among service managers, designers
and developers through effective communication.

Open-mindedness and ability to deal with high-stress situations
As you move on to being a mid-level Marketer, you are frequently faced with high-stress situations.
Sometimes, things do follow your expectations. Still, you need to keep a open mind and move forward.
When there are clashing opinions, you must mediate by adhering to sound logic and
you should be persuasive in the process.

Charisma that brings about positive change
As you assume the role of a high-level Marketer, you start to directly lead positive change in your environment.
Improving the current situation is an obvious skill to possess, but to forecast future trends and
make changes accordingly requires experience.
For those joining NAVER as Marketers for the first time, having a keen sense of detecting new trends and
changes is enough. You will have a great opportunity to grow as a marketing professional.

At our company, you can have an opportunity to hone your marketing skills across numerous products and services. The skill set you build and cultivate can serve as a sound jumping ground for marketing roles that
you may take on in the future.

You can shape the marketing direction of NAVER’s leading services, some of which domestic and
international users frequent everyday. This is a worthwhile challenge.